Waterfall Coffee Table Acrylic: A Guide to Shipping and Delivery

As you prepare for the holiday season, it's essential to plan ahead when shopping for gifts or new items for your home. At Kathy Kuo Home, we understand that timely delivery is crucial, which is why we want to provide you with a comprehensive guide on our shipping and delivery policies.

In-Stock Deliveries

For in-stock standard truck deliveries, please expect a transit time of 2-3 weeks after the order has been processed and shipped out. For in-stock parcel deliveries, the estimated transit time is 3-7 days after processing and shipping. Please note that once your order is dispatched, delivery is subject to the carrier's estimated transit times.

Processing Time

When ordering an item marked as 'in-stock and ready to ship,' please allow for order processing time, which typically takes 5-10 business days due to decreased warehouse staff and increased demand. If you're unsure about the availability of an item or its estimated ship date, we encourage you to contact us directly.

Gifting Items

If you're planning to purchase a gifting item, we recommend placing your order as early as possible to ensure timely delivery. Keep in mind that once items are in transit, they may take an additional 1-4 weeks to reach your home address.

Made-to-Order and Custom Pieces

Some of our items are made-to-order or custom pieces, which means the shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. Please expect potential shipping delays and contact our customer service team for your current estimated delivery date.

Carrier Shipping Constraints

Unfortunately, we are subject to extended shipping delays from our delivery partners due to carrier shipping constraints. Our expert team is working diligently to improve response times, but we appreciate your patience and understanding during this time.

Customer Service

We value your happiness and loyalty above all else. If you have any concerns about your order or require assistance with tracking or delivery, please don't hesitate to reach out to us via chat, phone, or email. Your patience and graciousness are truly appreciated as we work to respond to every customer service request.

By planning ahead and understanding our shipping and delivery policies, we hope to make your shopping experience at Kathy Kuo Home seamless and enjoyable. Thank you for choosing us, and we look forward to being a part of your holiday celebrations this year.

Waterfall coffee table acrylic